Program Administration
JM

UX Test Lab

Identify, test, and validate UI/UX changes so sales reps can complete a Program Booking in under 3 minutes.

Booking ≤3 min (copy/template)
0%
Primary goal: ≥80%
Blank order ≤5 min
0%
Secondary goal
Total test runs
0
0 retest pairs
Avg completion
0.0s
Median completion
0.0s
Avg manual entries
0.0
Avg clicks
0.0
Avg corrections
0.0
Avg errors
0.0
Critical errors total
0
Copy/template used
0%
Confirmation sent
0%
Most common friction
  • No friction yet.
Most effective UI changes (from retests)
  • Pair a retest in the Retest Comparison tab to populate.
Top blocking issues (high-severity friction)
  • No high-severity blockers recorded.
Template vs prior-year vs blank — start method impact
Start methodRunsAvg timeQual errors / runHelp opens / run
Template start
Recommended default
0
Prior-year start
Use with caution
0
Blank matrix
Fallback
0
Comprehension proxy: fewer help opens on qualification screen = better understanding without help. Lower qualification errors at submit = fewer critical mistakes.
Business validation target: ≥80% of tested reps start from a program-recommended or saved template, modify quantities, confirm qualification, and submit a program order in under 3 minutes with zero critical qualification or pricing errors.